Frequently Asked Questions
Can I cancel?
You can cancel and delete your account at any point. If you are on a paid plan, once you canceled, you will no longer be billed. Free accounts are not billed at any point.
What are "Categories"?
You can can post different types of updates in ProductFeed. For example: New Release, Update, News, Bug Fix, and more. Each of these types of updates is consideried a Category. Paid plans can edit categories and add new ones.
What's a custom domain?
Your Updates Page will have a unique ProductFeed URL. For example, if your Apple's ProductFeed page would be found at apple.productfeed.app. The Custom Domain feature allows you to host your public page on your own website domain, so Apple's ProductFeed page might be found at updates.apple.com.
Will ProductFeed work with my business?
ProductFeed works well with all types of businesses. We have companies using ProductFeed as a changelog, but we also have companies using ProductFeed to make offers (like ecommerce), keep communities informed, and many more.